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Frequently Asked Questions

Q:

Why Richmond?

A:

Since 1895, Richmond Dental and Medical has been manufacturing and sourcing quality disposables for the dental and medical industries.  Headquartered in Charlotte, NC, our cotton products are made from 100% purified, medical-grade cotton, which is grown and ginned in the southeastern US.

Q:

What is the difference between a level 1 and level 3 face mask?

A:

The right choice of protection will depend on the specific situation and procedure. The level of fluid and particle filtration of the mask material as depicted by its BFE and PFE specifications per ASTM F2101-19 Standards.

Richmond offers ASTM Level 1 and Level 3 face masks:

Test LEVEL 1 (LOW) BARRIER FACE MASK LEVEL 3 (HIGH) BARRIER FACE MASK
BFE (Bacterial Filtration Efficiency at 3.0 micron ASTM F2101 ≥ 95% ≥ 98%
PFE (Particle Filtration Efficiency) at 0.1 micron ASTM F2299 ≥ 95% ≥ 98%
Delta P (Differential Pressure), mmH2O/cm2
MIL-M-36954C
< 4.0 < 5.0
Fluid Resistance to Synthetic Blood, mm Hg
ASTM F1862
80 160
Flame Spread
16 CFR part 1610
Class 1 Class 1
USE Low risk exposure Higher risk and fluid exposure
Q:

What is the difference between the types of dental rolls?

A:

Braided Cotton Rolls – most absorbent and held together with silky yarn; will not stick to mucosa
Wrapped Cotton Rolls – very absorbent and held together with a nonwoven fabric, which will not stick to the mucosa;
Starched Cotton Rolls – economical and cotton receives a starch spray to form the roll; rewet before removing

Q:

Are Richmond Dental and Medical’s dispensers autoclavable?

A:

Yes, Richmond’s Infection Control dispensers for cotton rolls may be autoclaved. In addition, Richmond’s Tiltop and Temple Pellet Dispensers are autoclavable. The only exception is the EZ UP Pellet Dispensers, which may be disinfected with cleaning wipes.

Q:

What are the benefits of using Richmond’s nonwoven sponges?

A:

Richmond’s 100% cotton, Rayon/Poly, and MultiPly® Sponges are nonwoven and lint free. Richmond’s SteriPocket® sponges are pre-sterilized packs of two sponges, which are great for patients to take home after oral surgery. Richmond sponges are made from quality raw materials for durability and superior absorbency.

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Q:

Are Richmond Dental products registered with FDA?

A:

Yes, Richmond Dental and Medical’s products are considered Class 1 medical devices, registered with the FDA. Face Masks are considered Class 2 medical devices.

Q:

Are Richmond Dental and Medical products CE Marked?

A:

Yes, Richmond’s products are CE Marked, with the exception of the Face Masks.

Q:

How can I speak to a person or email a question?

A:

Phone: 1 (704) 376-0380 or 1-800-277-0377
Fax: (704)-342-1892

CONTACT US

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